Moissanite and Moss agate Necklace
This artisan designed, handmade sterling silver necklace has a beautiful blend of textures and shapes and includes natural gemstones. Scattered along the chain are moissanite and Moss Agate, each stone adding a subtle sparkle and an earthy depth. Along one side sits a trio of freshwater pearls which bring a soft, luminous contrast to the bright silver. Each link is hand forged and hand stamped. the piece sits. This beautiful piece is a one off statement piece. It measures at 65cm, but with the hook clasp, this length can be adjusted to suit the outfit.
Shipping Information
All our orders are carefully packaged and shipped with Australia Post.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day.
SHIPPING TIMES (AUSTRALIA)
Standard 1-5 Business Days
Express 1-3 Business Days
SHIPPING TIMES (INTERNATIONAL)
Standard Shipping 12-20 Business Days
Returns Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at anniem23@live.com.au.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at anniem23@live.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at anniem23@live.com.au.
